Fractional CMO

Short answer: Hire a VP of Marketing when you have at least one channel with proven payback, a team of several marketers who need leading, and a pipeline target the founder can no longer own. Published ARR thresholds conflict: SaaStr's Jason Lemkin has suggested anywhere from $20K MRR to $3M ARR. A head of marketing or fractional CMO often fits first.

When to hire a VP of Marketing: VP vs head of marketing vs CMO by stage, cover

Founders often ask me for the ARR number at which they should hire a VP of Marketing. I understand why: a threshold makes a hard decision feel objective. The trouble is that the thresholds in circulation disagree, sometimes even when they come from the same author, and none of them is backed by a dataset. So rather than give you another number, I will lay out what the main published guidance says, show where it conflicts, explain what actually differs between a head of marketing, a VP and a CMO, and give you a short test to run before you open the search.

Head of marketing, VP, CMO: what actually differs

Titles vary between companies, so judge the role by scope rather than by name. A head of marketing is usually a senior individual contributor or first-time manager who runs the work: campaigns, agencies, content and reporting, often with one to three people. Their job is to execute a strategy well, and they are often still hands on. A VP of Marketing owns a number and a team. They set the marketing plan, own qualified pipeline and the marketing budget, hire and manage specialists or team leads, and sit in the company's leadership team. Their job is to build a repeatable engine. A CMO owns marketing as a company-level function: positioning and brand across products and markets, the long-range plan, board-level reporting and, often, adjacent areas such as product marketing strategy, communications or customer marketing. Their job is to shape how the company competes. The practical distinction for a growth-stage founder is this: a head of marketing needs someone above them to set strategy, a VP does not, and a CMO is usually justified only when the company is large or complex enough for marketing strategy to be a board-level topic.

What the published thresholds say, and why they conflict

The most widely read guidance comes from Jason Lemkin of SaaStr, and his own posts point in different directions. In a 2023 newsletter on the order in which to hire your management team, he wrote that you can and should try to hire your VP of Marketing as early as $20K in MRR, and placed marketing first in the hiring order. In a post on hiring from $0 to $10M ARR, he says that around $1M ARR you are ready for a VP of Marketing or Demand Gen, and argues the hire pays off if qualified leads rise by even 20%. In a separate post on when to hire a CMO, he describes $0 to $3M ARR as founder-led marketing with individual contributors, $3M to $20M as the stage for a VP of Marketing whose first job is demand generation, $20M to $30M as a transition zone, and $30M and above as the point to hire a true CMO. Those three positions put the first VP hire anywhere from about $240K to $3M ARR. None is based on data; they are experienced opinions written at different times for different audiences. Treat them as a range for discussion, not a rule.

Signals that matter more than ARR

Since the thresholds disagree, I look at conditions instead. First, is there a channel to scale? A VP is most valuable when at least one channel has a known cost per qualified opportunity and payback. If nothing has worked yet, you need experimentation and strategy, which a VP may or may not be the best person to provide. Second, is there a team to lead? A VP with nobody to manage tends to become an expensive individual contributor. If your plan has three or more marketers within a year, leadership becomes a real job. Third, can the founder still own the pipeline number? When the founder is the bottleneck on marketing decisions and is also running sales, product or fundraising, the cost of not having a marketing leader rises quickly. Fourth, is the sales team scaling? Adding account executives without a matching increase in qualified pipeline is the most expensive way to discover you needed marketing leadership. Fifth, can you afford a bad hire? A senior search takes months and a mis-hire costs more. If two or more of these signals are missing, the role is probably early.

The options in between

Most companies between $1M and $15M ARR are not choosing between a VP and nothing. The realistic options are a head of marketing who executes, a fractional CMO who provides strategy and leadership part time, or both together. The combination often works well: the head of marketing runs the work day to day, and the fractional leader owns positioning, the plan, the budget case and board reporting until the company is ready for a full-time VP. I explain why a capable head of marketing on their own often fails to move pipeline in a separate article, and I have written about the signals that point to a fractional CMO. If you are weighing cost, my comparison of fractional and full-time CMO cost covers the trade-offs, and the interim vs fractional CMO comparison covers the case where you need someone full-time for a defined period, for example while you run the VP search. One caution: whichever option you choose, write down which decisions the person can make alone, because a senior hire without clear decision rights cannot change much, however skilled they are.

A decision checklist before you open the search

Answer each question yes or no. 1. We have at least one channel with known cost per qualified opportunity and acceptable payback. 2. We plan to have three or more marketers, or a mix of marketers and agencies needing direction, within twelve months. 3. The founder can no longer give marketing the time it needs without hurting another priority. 4. Our sales hiring plan depends on more qualified pipeline than marketing currently produces. 5. We can describe the number the VP will own and how it will be measured, including definitions. 6. We can fund the role, the team they will build and their programme budget for at least eighteen months. 7. The leadership team agrees which decisions the VP will own, including budget reallocation and agency choices. A rough way to read the result: five or more yes answers, run the VP search. Three or four: consider a head of marketing with a fractional CMO above them, and revisit in two quarters. Two or fewer: keep marketing founder-led with a hands-on generalist, and fix the gaps first. The in-house vs fractional CMO calculator on this site helps compare the cost of each path.

Sources

Jason Lemkin, SaaStr, Dear SaaStr: At What Stage Should a Startup Hire a CMO?: https://www.saastr.com/at-what-stage-should-a-startup-hire-a-cmo Jason Lemkin, SaaStr, Dear SaaStr: From 0 to $10m ARR, At What Point Do We Start Hiring and Whom?: https://www.saastr.com/dear-saastr-from-0-to-10m-arr-at-what-point-do-we-start-hiring-and-whom Jason Lemkin, Scaling SaaS from SaaStr, What Order Should You Hire Your Management Team In? (26 Feb 2023): https://cloud.substack.com/p/what-order-should-you-hire-your-management

FAQ

Published guidance conflicts. SaaStr's Jason Lemkin has suggested as early as $20K MRR in one post, around $1M ARR in another, and $3M to $20M ARR in a third. Use conditions such as a proven channel and a team to lead, not a single number.

A head of marketing usually executes a strategy and is often hands on. A VP of Marketing owns the pipeline number, the budget and the team, and sets the plan without needing someone above them for strategy.

When marketing strategy becomes a company-level and board-level topic, for example across several products or markets. Lemkin's guidance puts the true CMO hire at $30M ARR and above, after a transition zone from $20M.

Often, for a period. A fractional CMO can own strategy, the budget case and board reporting while a head of marketing runs execution, until the company meets the conditions for a full-time VP.

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